Security
The official website of Aussie Play casino is responsible for the security of the personal information and credit data of customers. The platform uses modern and high-tech methods of protection and encryption, thanks to which all important information is out of access for unauthorized persons. Our developers are improving all the security systems every day so that you can trust us with the most important things. Also, the site has effective ways to combat fraud, money laundering, and other illegal activities.
Security and Protection Systems
All of your personal information, including your email address, phone number, residential address, credit card details, and so on are stored on our online platform for the duration of your use of our services.
In this regard, the Aussie Play casino website uses the following data encryption and protection methods:
- 256-Bit Secure Socket Layer (SSL) encryption;
- Premium anti-virus packages;
- Modern anti-fraud protection systems;
- Software to detect suspicious activity, and others.
Moreover, you and the third parties will not be able to influence the result of your game, as the online platform uses Random Number Generator (RNG). This guarantees a fair outcome of any game without the possibility of interfering in the process.
Anti-Fraud Policy
Also specifically to combat fraud in order to ensure the safety of Aussie customers, we have developed strict rules and focus of action:
- Blocking of the game profile without the possibility of restoration;
- Cancellation of positive account balance;
- Freezing of the account irrespective of the funds on it;
- Annulment of all winnings received as a result of cheating activities;
- Taking lawful and legal action against persons who knowingly violate company rules;
- Requesting additional identifying information when suspicious activity is detected.
If the website administration has sent a request for verification of identity, please send us the necessary documents so that we have no reason to block you.
Decisions of the Company about Fraud
Following our security and anti-fraud regulations, our company has a zero- tolerance policy. These rules apply to those individuals who have not complied with the terms and conditions of Aussie Play casino and are involved in any illegal activity. Decisions regarding profile blocking, account freezing, and withdrawal of funds are final and not subject to reconsideration.
Support for Security Issues
If you have any questions, problems, complaints, or suggestions that relate to the security policy of our casino site, we offer to contact the round-the-clock support service. Customer care specialists are ready to answer you at any time so that you can solve your issue as quickly and promptly as possible. You can get in touch with our professionals via Live Chat and the Email address assistance@aussieplay.com. Alternatively, you can contact us by calling our hotline at +61 1300 849 147 (AU), which is free of charge.